The Certification Program

The Balanced Scorecard Institute offers a Certification Program at two levels of certification: Balanced Scorecard  Professional (BSP) and Balanced Scorecard Master Professional (BSMP), both of which are now achievable in Australia through workshop participation plus examinations. The program, offered in association with the George Washington University College of Professional Studies, is a comprehensive program on leading a balanced scorecard planning and management system implementation. The program is ideal for participants who are charged with building, implementing, managing, and sustaining balanced scorecard planning and management systems. It was developed by the Balanced Scorecard Institute for members of internal balanced scorecard teams, for consultants who want to advise clients on how to build, deploy, and sustain scorecard systems, and for anyone who wants to incorporate lessons learned and best practices into the development of a strategic management system. Certification programs have been delivered four to five times a year at George Washington University and at other locations worldwide.

In Australia
The Balanced Scorecard Institute will commence delivering its Certification Program in Australia during 2010. This will be the first time that the Certification Program has been delivered on a regular basis outside of the United States. The program will be delivered in two 5 day sessions in February and August each year.

Program Overview
The Balanced Scorecard Professional Certification Program provides participants with the background and resources that are important to lead or participate in a team charged with building, implementing, and sustaining a balanced scorecard planning and management system in their organisation. The program includes in-depth study of strategic thinking, strategic planning, organisation assessment, strategy mapping, performance measures and target setting, strategic initiatives, automation, cascading and strategic management.
This program is based on the Institute’s Nine Steps to Success® balanced scorecard framework, and expands on other training workshops with additional process substance in each step, more advanced exercises, one-on-one interaction with senior staff, and additional resource material, software tools and templates.
The program is taught in a highly interactive manner, using lectures, lessons learned, practical examples, case studies, software demonstrations, small-group exercises, a Performance Scorecard Toolkit, software tools and templates, and instructor reviews of participants' existing scorecards. Topics covered by the course include:

• Comprehensive approaches to strategic planning, strategic management, performance measurement and target setting, initiative prioritisation, performance information systems, and program evaluation
• The Institute’s Nine Step methodology for building and implementing balanced scorecard planning and management systems
• Organisation development practices, such as SWOT analysis, employee assessment planning, customer and stakeholder identification, and balanced scorecard program planning
• Modern approaches to strategic thinking and strategy mapping
• Communications strategy development and change management aspects of the balanced scorecard journey
• Facilitation and coaching skills necessary to lead team workshops in the development of a balanced scorecard system for your organisation
• How to select appropriate software to collect and report performance information throughout the organisation
• How to cascade the enterprise scorecard throughout the organisation.
  
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